Frequently Asked Questions

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Majority of our orders are sent via Australia Post.

We aim to ship your order within 24 hours 

Once payment is made you will receive a confirmation email

Yes we offer express shipping

Once your order is packed and ready we will send you a tracking number which can be tracked via Australia post website

Yes we offer local pick up. we are Based in Deception Bay QLD, 4508

All returns must be made within 14 days of delivery.

Please contact us with order number and  details of your proposed return before proceeding.

Unless goods are defective or sent in error you will be required to pay postage with tracking to return goods. Items must be received in original, unopened condition and packaged safely so no damage can occur.

If returned goods are used or in an unsaleable condition, then your return may not be processed.  There is no return or exchange on discounted or sale items.  

Orders can be returned for change of mind as long as all returned items must be in original, unused and unopened condition and proof of purchase will be required.

Online orders can be paid for by using your credit card (Visa or MasterCard) or PayPal.

We do also accept cash for pick up orders

Your privacy is important to us and we are committed to protecting you.

We will not provide your information to a third party and we do not store your credit card details

Unfortunately at this stage we do not take international orders